Client portal
The insurer’s client signs in with a one-time code, chooses a product, fills in the questionnaire, signs the application with an SMS code and pays by card. There, the client also sees their policies, files a claim notification and corresponds with the claims handler.
Plan All plans.
What is inside
- Sign-in with a one-time code sent to the phone, no password
- Product showcase, coverage selection and a questionnaire based on the product schema
- Application signing with an SMS code, acknowledgement of the key information document and online payment
- My policies: documents, cancellation, renewal, change request
- Claim notification, document upload and correspondence with the claims handler
- Payments and payouts received
- Consents, payment methods, notification history, language selection
- Installation on the phone as an app
- A separate portal under each insurer’s brand
Conditions
The portal is deployed separately for each insurer: the domain, brand and product set are configured during implementation.
These parts of the module are on the product roadmap. We confirm timing and scope during implementation.
- Mobile app for iOS and Android
- Browser push notifications
Frequently asked questions
Does the client need to visit an office?
No. Purchase, signing, payment, contract changes and claim notification all happen in the portal.
Is there a mobile app?
The portal installs on a phone as an app and works in the browser. Native apps are on the roadmap.
Which languages does the portal support?
Six: Russian, English, Kazakh, Kyrgyz, Uzbek and Mongolian.
Use cases with this feature
Other features
Shall we show the system on your products?
We will build your product in the builder, take a policy from quote to claim and estimate the implementation cost for your lines of business and countries.